We have all been there, tried to use Skype for an interview with a recruiter but encountered several issues such as the wrong username or forgetting your password (for those of us who don’t use the service on a regular basis). In addition, system restrictions or company policy can prevent us from installing Skype (or similar products) locally. These two main barriers are a large hurdle for users to overcome when using such a service. WebRTC enabled widgets eliminate these barriers and provide consultants directly with their candidates.
What if we were to tell you that you would not be required to download any software when you next want to make a phone call with your computer or smart device?
WebRTC allows you to make instant calls from browser to browser with no downloads or registration. In addition it is a free technology created by Google in 2012. Tools such as the Drum Widget utilises this technology to extend your in-browser capabilities and truly meet your candidates online in your website. However, how can internal or external recruiters use this service to screen and interact with candidates?
Finding a convenient time for your candidate to use the phone or meet in person can often be a challenge to a recruiter. A WebRTC enabled website widget will instantly remove these barriers providing a distinct and instant communication bridge between the candidate and the recruiter. The candidate simply visits the recruiters website and communicates with the recruiter with no downloads or system requirements.
The only barrier for the WebRTC enabled widget is the browser client being used to gain access to the website, similarly for the recruiter. Recruiters will not be required to have software installed locally or meet certain hardware requirements. Widgets sitting within your website utilising CSS3 and HTML5 only require an efficient internet connection to realise the benefits.
WebRTC provides further functionality away from video and voice communication. WebRTC enabled products such as the Drum Widget can provide editing and collaboration functionality for candidates CV. Working in real time on the candidate’s CV can ensure the appropriate changes are made and explained between both the candidate and the recruiter. Candidates will not have to rely upon interpretation or understand the changes required based solely on verbal interaction. This can often lead to a communication breakdown with the wrong changes being made.
The job role can be uploaded directly into the meeting for explanation and demonstration of the key points and role responsibilities. Instantly interacting with the candidate, on the role, can be beneficial to the recruiter to determine whether they are the right fit for the role. This process is usually completed via email, however this causes delays and the recruiter often loses the interest of the candidate. The instant interaction also frees up the time of the recruiter to focus on alternative candidates if they feel they are not a right fit for the role. Saving time and money will help the recruiter be more effective and reduce the overheads per hire.
A WebRTC enabled tool built into your website or current portal will provide recruiters with an instant connection to a host of candidates. Capturing each candidate as they enter your website and analysing their needs in real time will ensure your business operates in a more efficient way, with a cost-effective solution. Contact us to find out more about our Drum Widget.