WebRTC is a revolutionary technology for the telecommunications industry. However the hurdle of browsers supporting the technology has placed doubt into the wider industry and whether it has a true future. We talk relentlessly with experts within the industry about the need for browsers other than Chrome and Firefox to support this technology. Compatibility with all browsers is likely to increase the awareness and grow industry wide acceptance.
We recently saw the news about IE considering the inclusion of a WebRTC – Object RTC API in their next update. This potential development has got us excited here at Drum. Not only does this mean an additional browser will support WebRTC but it also demonstrates how WebRTC is growing in importance within the World Wide Web as a communication tool. Although IE only accounts for 8.5% of the browser usage, the quantity of users still amass to 255 million (approx.). This is a substantial quantity of users who are potentially gaining access to WebRTC and its benefits.
It is important to note Microsoft will be offering a new API to that of Chrome and Firefox. However the technology will still offer similar if not identical WebRTC capabilities. Although Microsoft have created hurdles for developers like our selves they are moving in the right direction and a sign this type of communication is being taken seriously throughout the industry.
Subsequently, 94.9% of all Internet (Chrome 59.8%, Firefox 24.9%, Opus 1.7%) users will have access to WebRTC worldwide ensuring customers and business can have instant communication within the browser. The additional browser is also a sign the technology needs to be taken seriously and considered by the users and organisations.
However this is just a projected development at Microsoft and nothing has been confirmed as of yet. Adoption of the third largest browser is likely to only further drive organisations to look towards WebRTC solutions. We are likely to see organisations introducing widgets into their websites to open up this avenue of communication to not only resolve customers issues but also drives sales and revenue.